#page-support .sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}
.support-attachment-toolbar{display:flex;align-items:center;gap:12px;margin-top:10px;flex-wrap:wrap}.support-attachment-toolbar button{font-size:11px;background:transparent}.support-attachment-toolbar>span{font-size:10px;color:var(--muted)}.support-pending-files{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.support-pending-files:empty{display:none}.support-pending-file{display:flex;align-items:center;gap:9px;padding:9px;border:1px solid var(--line);border-radius:9px;min-width:0;max-width:100%;background:var(--panel-high)}.support-pending-file>img{width:42px;height:42px;object-fit:cover;border-radius:5px}.support-pending-file>span{min-width:0;flex:1}.support-pending-file strong{display:block;font-size:10px;overflow-wrap:anywhere}.support-pending-file small{display:block;font-size:9px;color:var(--muted);margin-top:4px}.support-pending-file button{padding:3px;width:25px;height:25px;min-height:25px;background:transparent;border:0;font-size:18px;color:var(--muted)}.support-upload-status{display:block;margin:8px 0 0;font-size:10px;color:var(--blue)}.support-upload-status:empty{display:none}.support-message-attachments{display:flex;flex-direction:column;gap:10px;margin-top:9px}.support-message-file{display:flex;align-items:center;gap:9px;color:var(--ink);padding:10px;border:1px solid #42618d;border-radius:8px;background:#13243b;max-width:360px;overflow:hidden}.support-message-file:hover{background:#1b3252;text-decoration:none;border-color:var(--blue)}.support-message-file>span{min-width:0}.support-message-file strong{font-size:11px;display:block;overflow-wrap:anywhere}.support-message-file small{font-size:9px;color:var(--muted);display:block;margin-top:4px}.support-message-file.is-image{display:flex;flex-direction:column;align-items:stretch;padding:0;min-width:130px}.support-message-file.is-image>img{display:block;width:100%;max-height:260px;object-fit:contain;background:#091322}.support-message-file.is-image>span{padding:10px}.support-message-file svg{flex-shrink:0;color:var(--blue)}
.support-health{padding:22px;background:linear-gradient(125deg,#14253f 0%,var(--panel) 70%)}
.support-health-title{display:flex;align-items:center;gap:14px}.support-brand-mark{display:grid;place-items:center;background:#254d88;color:#bfd6ff;width:44px;height:44px;flex-shrink:0;border-radius:14px}.support-brand-mark svg{width:23px;height:23px}.support-health-title .eyebrow{color:#86b5ff;margin-bottom:6px}.support-health-title h2{font-size:19px;letter-spacing:-.5px;margin:0 0 5px}.support-health-title p:not(.eyebrow){font-size:11px;color:var(--muted);margin:0}.support-sync{margin-left:auto;color:var(--muted);font-size:10px;white-space:nowrap}.support-health-bottom{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:24px;margin-top:22px;padding-top:19px;border-top:1px solid var(--line)}.support-team{display:flex;gap:16px;flex-wrap:wrap}.support-person{display:flex;align-items:center;gap:9px;flex:1;min-width:200px}.support-person strong,.support-person small{display:block}.support-person strong{font-size:12px;margin-bottom:3px}.support-person small{font-size:9px;line-height:1.5;color:var(--muted)}.support-person button{margin-left:auto;font-size:9px;padding:5px 7px;min-height:27px;border-color:var(--line);white-space:nowrap}.support-person button[aria-pressed=true]{color:var(--green);background:var(--green-wash)}.support-avatar{width:34px;height:34px;position:relative;display:grid;place-items:center;border-radius:50%;font-size:13px;font-weight:650;background:#223d63;color:#9fc6ff;flex-shrink:0}.support-avatar-1{background:#423754;color:#d9baff}.support-avatar-2{background:#183e42;color:#91d7d5}.support-avatar .status-dot{position:absolute;right:-1px;bottom:-1px;width:10px;height:10px;border:2px solid var(--panel)}.support-health-meta{border-left:1px solid var(--line);padding-left:20px;display:flex;gap:24px;align-items:center}.support-health-meta span,.support-health-meta strong,.support-health-meta small{display:block}.support-health-meta span{font-size:9px;color:var(--muted);margin-bottom:5px}.support-health-meta strong{font-size:11px;font-weight:600;max-width:180px}.support-health-meta small{font-size:9px;color:var(--muted);margin-top:5px;max-width:180px;overflow-wrap:anywhere}.support-presence-hint{color:var(--muted);font-size:9px;margin:15px 0 0}.support-filters{display:flex;gap:10px;align-items:end;padding:14px}.support-filters label{min-width:140px}.support-filters input,.support-filters select{font-size:11px}.support-filters .support-search{display:flex;position:relative;flex:1;min-width:210px}.support-search svg{position:absolute;left:11px;top:11px;width:16px;color:var(--muted)}.support-search input{padding-left:34px;width:100%}.support-filters button{font-size:11px;flex-shrink:0;min-height:38px}.support-workspace{display:grid;grid-template-columns:minmax(250px,340px) minmax(0,1fr);gap:16px;align-items:start}.support-inbox{padding:0;overflow:hidden}.support-inbox-heading{padding:18px 17px;display:flex;align-items:center;justify-content:space-between;gap:10px;border-bottom:1px solid var(--line)}.support-inbox-heading h2{font-size:14px;margin:0}.support-inbox-heading>span{font-size:10px;color:var(--muted)}.support-ticket{display:flex;flex-direction:column;width:100%;border:0;border-radius:0;border-bottom:1px solid var(--line);background:transparent;text-align:left;align-items:stretch;gap:7px;padding:15px 17px;position:relative}.support-ticket:hover{background:var(--panel-high)}.support-ticket.selected{background:var(--blue-wash);box-shadow:inset 3px 0 var(--blue)}.support-ticket-top{display:flex;justify-content:space-between;align-items:start;gap:9px}.support-ticket-top strong{font-size:12px;overflow-wrap:anywhere}.support-ticket-top time{font-size:9px;color:var(--muted);white-space:nowrap;font-weight:400}.support-ticket-subject{font-size:11px;font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-ticket-preview{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;font-size:11px;line-height:1.5;color:var(--muted);font-weight:400;overflow-wrap:anywhere;min-height:16px}.support-ticket-bottom{display:flex;flex-direction:column;gap:7px}.support-ticket-bottom>span{display:flex;gap:5px;flex-wrap:wrap}.support-ticket-bottom small{font-size:9px;color:var(--muted);font-weight:400}.support-inbox .pager{padding:13px;display:flex;flex-wrap:wrap;gap:8px;border-top:1px solid var(--line)}.support-inbox .pager span{width:100%}.support-inbox .pager>div{justify-content:space-between;width:100%}.support-detail{padding:0;overflow:hidden;min-height:540px}.support-detail>.empty-state{padding:140px 35px}.support-detail>.empty-state h3{font-size:16px;color:var(--ink)}.support-detail>.empty-state p{font-size:12px;max-width:340px;margin:auto}.support-detail>.empty-state svg{width:34px;height:34px;color:var(--blue);margin-bottom:15px}.support-ticket-title{padding:22px 24px 15px}.support-ticket-title .eyebrow{margin-right:10px}.support-ticket-title h2{margin:13px 0 7px;font-size:20px;overflow-wrap:anywhere}.support-ticket-title p{font-size:12px;margin:0 0 5px;overflow-wrap:anywhere}.support-ticket-title small{font-size:10px;color:var(--muted)}.support-ticket-actions{display:flex;gap:9px;align-items:end;flex-wrap:wrap;padding:0 24px 18px;border-bottom:1px solid var(--line)}.support-ticket-actions label{font-size:9px;min-width:95px}.support-ticket-actions select{padding:6px 9px;font-size:11px;min-height:34px}.support-ticket-actions button{font-size:10px;padding:6px 9px;min-height:34px}.support-status-actions{display:flex;gap:6px;flex-wrap:wrap;margin-left:auto}.support-status-actions button{background:transparent;border-color:var(--line)}.support-transcript{padding:23px 24px;display:flex;flex-direction:column;gap:15px;max-height:570px;min-height:235px;overflow:auto;background:#0c1626;overscroll-behavior:contain;scrollbar-color:var(--line) transparent}.support-message{max-width:85%;align-self:flex-start;padding:13px 15px;background:var(--panel-high);border:1px solid var(--line);border-radius:12px 12px 12px 3px;min-width:140px;overflow-wrap:anywhere}.support-message.from-team{align-self:flex-end;background:#192f50;border-color:#2c4c76;border-radius:12px 12px 3px 12px}.support-message.from-system{align-self:center;background:transparent;border-style:dashed;font-size:10px}.support-message-meta{display:flex;gap:15px;justify-content:space-between;margin-bottom:8px;align-items:baseline}.support-message-meta strong{font-size:10px;color:#b8cdef}.support-message-meta time{color:var(--muted);font-size:9px;white-space:nowrap}.support-message p{font-size:12px;line-height:1.6;white-space:pre-wrap;margin:0}.support-message>small{display:block;margin-top:8px;font-size:9px;color:var(--muted)}.support-reply{padding:18px 24px 22px;border-top:1px solid var(--line)}.support-reply-heading{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:10px}.support-reply-heading>strong{font-size:11px;overflow-wrap:anywhere}.support-reply-heading label{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:10px}.support-reply-heading select{font-size:11px;width:88px;padding:6px 8px;min-height:32px}.support-reply textarea{width:100%;resize:vertical;min-height:95px;max-height:450px;font-size:12px;line-height:1.6;background:var(--bg);padding:12px}.support-reply>small{display:block;font-size:9px;color:var(--muted);margin-top:6px}.support-reply .capacity-note{max-width:530px;margin-top:10px}.support-reply-actions{display:flex;justify-content:space-between;align-items:center;gap:12px}.support-reply-actions button{font-size:11px}.support-reply-actions>button:first-child{border:0;color:var(--muted);background:transparent;padding-left:0}.support-reply .form-error:empty{display:none}.support-history{border-top:1px solid var(--line);padding:0 24px 12px}.support-history>details{border-bottom:1px solid var(--line)}.support-history>details:last-child{border-bottom:0}.support-history>details>summary{padding:15px 0;font-size:11px;color:var(--muted);cursor:pointer;display:flex;gap:9px;align-items:center}.support-history>details>summary>span{margin-left:auto;color:var(--blue);background:var(--blue-wash);border-radius:5px;padding:3px 7px;font-size:9px}.support-history>details>summary:after{content:'+';font-size:15px;margin-left:3px}.support-history>details[open]>summary:after{content:'−'}.support-history .data-table{margin-bottom:14px}.support-event{display:flex;gap:11px;position:relative;padding:10px 0}.support-event-dot{height:6px;width:6px;background:var(--line);border-radius:50%;flex-shrink:0;margin-top:5px}.support-event>div{min-width:0;flex:1}.support-event strong{font-size:10px;display:block}.support-event small{font-size:9px;color:var(--muted);display:block;margin-top:5px}.support-event details{font-size:9px;margin-top:6px;color:var(--muted)}.support-event pre{font-size:10px;max-height:200px;margin:8px 0}.support-history [data-support-events]{max-height:460px;overflow:auto;padding-bottom:12px}.support-detail>[data-support-retry]{margin:0 25px 25px}
@media(min-width:1800px){.support-person{min-width:175px}.support-workspace{grid-template-columns:360px minmax(0,1fr)}}
@media(max-width:1350px){.support-health-bottom{grid-template-columns:1fr}.support-health-meta{border-left:0;border-top:1px solid var(--line);padding:14px 0 0;gap:30px}.support-health-meta>div{flex:1}.support-health-meta strong,.support-health-meta small{max-width:none}.support-person{min-width:180px}.support-sync{display:none}.support-ticket-actions{gap:7px}.support-status-actions{margin-left:0}.support-filters{flex-wrap:wrap}.support-filters .support-search{min-width:260px}.support-filters label:not(.support-search){flex:1}}
@media(max-width:1000px){.support-workspace{grid-template-columns:minmax(215px,280px) minmax(0,1fr)}.support-ticket-title,.support-transcript,.support-reply{padding:18px}.support-ticket-actions{padding:0 18px 16px}.support-history{padding:0 18px 10px}.support-message{max-width:96%}.support-message-meta{gap:9px;flex-wrap:wrap}.support-team{gap:12px}.support-person{min-width:220px}.support-reply-heading{align-items:start}.support-reply-heading label{flex-direction:column;align-items:start;gap:4px}}
@media(max-width:760px){.support-health{padding:18px}.support-health-title h2{font-size:16px}.support-health-title p:not(.eyebrow){font-size:10px}.support-health-bottom{gap:15px;margin-top:16px;padding-top:15px}.support-person{min-width:100%;flex:1}.support-health-meta{gap:15px}.support-health-meta strong{font-size:10px}.support-presence-hint{font-size:9px}.support-filters{padding:12px;gap:8px}.support-filters .support-search{min-width:100%}.support-filters label:not(.support-search){min-width:120px}.support-filters button{flex:1}.support-workspace{grid-template-columns:1fr;gap:12px}.support-inbox{max-height:430px;overflow:auto}.support-inbox-heading{position:sticky;top:0;background:var(--panel);z-index:1}.support-detail{min-height:360px}.support-detail>.empty-state{padding:60px 25px}.support-transcript{max-height:420px;padding:18px 14px}.support-ticket-title h2{font-size:18px}.support-ticket-actions{gap:8px}.support-reply-heading{align-items:center}.support-reply-heading label{flex-direction:row;align-items:center}.support-message{max-width:92%}.support-message-meta{gap:6px}.support-message p{font-size:12px}.support-reply-actions{gap:7px}.support-reply-actions button{font-size:10px}}